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– Nelson Mandela

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Module 9 Amazon Delivering the Earth's Biggest Selection

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Q 1. How do Amazon.com's logistics and supply chain management activities help the company create value for its customers? 2. What systems did Amazon develop to improve the flow of products from suppliers to Amazon fulfillment centers? What systems improved the flow of orders from the fulfillment centers to customers? 3. Why will logistics and supply chain management play an important role in the future success of Amazon.com?

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1. There are customized and convenient services provided by Amazon.com to the customers. In this way, the logistics and supply chain management activities help the company to create value for its customers. There is also utilization and application of the latest technology by the organization to ensure that it obtains the required assistance from its logistics and supply chain management activities. There is diversity present in the categories of products and services offered and sold to the customers. There can be the website of the organization utilized by customers to choose any product and order online for consumption.